Terms of Service


Last Updated on 24th January 2025

Welcome to Basecamp. These Terms of Service ("Terms") govern your use of our app, which is designed to store, display, and manage transactional documents and send notifications via Email or WhatsApp to authorized users. By accessing or using our app, you agree to comply with these Terms.

If you do not agree to these Terms, please do not use our app.

  1. Acceptance of Terms
    By accessing or using our app, you affirm that you are at least 18 years old and have the legal authority to agree to these Terms.

  2. Account Responsibilities
    Account Creation: An account will be created on your behalf for you (based on requests) to use certain features of the app. You are responsible for maintaining the confidentiality of your login credentials.
    Authorized Access: The app is intended for managers and agents who have been granted access to relevant transactional documents. Sharing your account or login credentials with unauthorized individuals is strictly prohibited.

  3. Use of the App
    Permitted Use: The app is for the storage, display, and management of transactional documents such as insurance policies and related notifications.

    Prohibited Activities: You agree not to:
    • Use the app for any illegal or unauthorized purpose.
    • Upload or distribute harmful or malicious content.
    • Attempt to interfere with or compromise the security or functionality of the app.

  4. Notifications
    Delivery Methods: Notifications related to document uploads or updates will be sent via email or WhatsApp. By using the app, you consent to receiving such notifications.

    Accuracy: While we strive to provide accurate and timely notifications, we are not responsible for any issues caused by delays or failures in the delivery of notifications.

  5. Data Privacy
    Your use of the app is subject to our Privacy Policy. By using the app, you consent to our collection, use, and storage of your data as described in the Privacy Policy.

  6. Intellectual Property
    All content and functionality provided by the app, including software, designs, and trademarks, are the intellectual property of Stardocs Sdn Bhd. Unauthorized reproduction or use is prohibited.

  7. Modifications to the App
    We reserve the right to update, modify, or discontinue any part of the app without prior notice. We are not liable for any impact caused by such changes.

  8. Limitation of Liability
    To the maximum extent permitted by law, Stardocs Sdn Bhd is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the app.

  9. Termination
    We reserve the right to suspend or terminate your access to the app if you violate these Terms.

  10. Governing Law
    These Terms are governed by the laws of Kuala Lumpur, Malaysia. Any disputes arising under these Terms will be resolved in the courts of Kuala Lumpur, Malaysia.

  11. Contact Us
    If you have any questions or concerns about these Terms of Service, please contact us at:
    Email: starhelpline@stardocs.net
    Phone Number: +603-79820295