Privacy Policy

Last Updated on 24th January 2025

Basecamp is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully to understand our views and practices regarding your personal information.

  1. Information We Collect
    The App is designed to store and display transactional documents such as insurance policies and send notifications when new documents are uploaded. The information we collect is strictly limited to the purpose of providing these services.
    1. Personal Information
      We may collect the following personal information:
      • Name: To identify you as a user.
      • Email Address: For Email notifications or communications
      • Phone Number: For WhatsApp notifications or communications
    2. Document Information
      We store and manage transactional documents, such as:
      • Insurance Policies
      • Renewal Notices
      • Other related documents
    3. Device type
    4. Browser type
    5. Logging (e.g., IP address, timestamps)

  2. How We Use Your Information
    The information collected is used exclusively to provide these services:
    1. Store and display transactional documents.
    2. Notify agents or managers about new uploads via Email or WhatsApp.
    3. Maintain and Improve the App
    4. Monitor usage trends.
    5. Debug issues and enhance performance.
    6. Ensure Security
    7. Prevent unauthorized access to the App and its contents.
    We do not use your information for advertising or marketing purposes.

  3. How We Share Your Information
    We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
    1. Service Providers
      We may engage third-party service providers to assist in delivering email and WhatsApp notifications. These providers will only use your information as instructed by us and for the purposes outlined in this policy.
    2. Legal Requirements
      We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

  4. Data Storage and Security
    1. Data Storage
      All documents and personal information are stored securely on servers with appropriate encryption and access controls.
    2. Security Measures
      We implement industry-standard measures to protect your information, including:
      • Data encryption (both in transit and at rest).
      • Access controls to prevent unauthorized access.

  5. Your Rights
    You have the following rights regarding your personal information:
    1. Access and Correction
      You can request access to your data and correct inaccuracies.
    2. Data Deletion
      You may request the deletion of your personal information, subject to legal and operational limitations.
    3. Notification Preferences
      You can manage your notification preferences for email and WhatsApp alerts.

  6. Children's Privacy
    The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

  7. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted here, along with the "Last Updated" date. We encourage you to review this policy periodically.

  8. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:
    Email: starhelpline@stardocs.net
    Phone Number: +603-79820295